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Making a complaint
Making a complaint Help us improve our services We encourage all clients to provide feedback on their experiences with us or our department-funded service providers. Our complaints management process ensures that any concerns you have with the services or decisions made by us or a department-funded service provider …
Removal of TAFE fees for diploma and advanced diploma child care courses
Removal of TAFE fees for diploma and advanced diploma child care courses The Australian Government is supporting over 14 000 people per year to gain a vocational education and training qualification in early childhood through removal of regulated course fees. The Australian Government is supporting over 14 000 people …
2019 review of the NDIS Act and the new NDIS Participant Service Guarantee
2019 review of the NDIS Act and the new NDIS Participant Service Guarantee The Australian Government has promised to develop an NDIS Participant Service Guarantee to support positive participant experiences with the National Disability Insurance Scheme. The Guarantee will set new standards for the time it takes for …
CaFIS 1D - Families with Multiple and Complex Needs
CaFIS 1D - Families with Multiple and Complex Needs In this tool, you will find: An overview of the challenges families with multiple and complex needs face Advice on 'what works' in supporting families with multiple and complex needs Links to additional resources Related Tools: Creating Collaborati In this tool, you …
Help for Family and Friends
Help for Family and Friends This guide is designed to help family and friends of someone affected by problem gambling. It provides support and information on where and how to seek help, what to look out for and ways to protect themselves and their families. This guide is designed to help family and friends of someone …
Section 2: A Walk Through the PAR Process
… for vulnerable young people, maximise their engagement and access to key supports, and minimise the risk of further disconnection and homelessness. … think is happening? How are we recording this? What strategies/supports can we use to ensure recording occurs and is sustained throughout … for vulnerable young people, maximise their engagement and access to key supports, and minimise the risk of further disconnection and homelessness. …
DES Work Based Personal Assistance Guidelines
DES Work Based Personal Assistance Guidelines This Guideline outline the responsibilities and required actions of a Disability Employment Services- Employment Support Services (DES-ESS) provider (herein referred to as ‘DES-ESS provider’) in regard to assessing a DES-ESS Participant’s eligibility This Guideline outline …
Launch of the NDIS National Workforce Plan 2021–2025
… Plan will firstly ensure participants will have access to higher quality supports and also improved service continuity. Secondly, workers will benefit … Plan 2021-2025 is about building a responsive and capable workforce that supports NDIS participants. … Senator the Hon Linda Reynolds CSC, Minister …
Evaluation of the Intercountry Adoption Australia service
Evaluation of the Intercountry Adoption Australia service Intercountry Adoption Australia support service was established within the Department on May 2015. It comprises a free 1800 information and referral line and a national website. Intercountry Adoption Australia support service was established within the …
References
References References Framework Australian Government (2009), Policy Statement, Landmark Reform to the Welfare System, Reinstatement of the Racial Discrimination Act and Strengthening of the Northern Territory Emergency Response . Australian Institute of Health and Welfare (2009), Report on Evaluation of …