Information for caseworkers

Applying for TILA 

Young people you work with who are in out-of-home care may be eligible for the Transition to Independent Living Allowance (TILA).  

Caseworkers develop or update a young person’s leaving care plan with them. You may also submit their TILA application and manage their TILA payment. Our TILA - Guide for Caseworkers steps you through the TILA application process. They may also be eligible for other supports and services. 

The TILA Operational Guidelines give information on your role. They also outline how you can support a young person to apply for TILA. They include communication materials to promote TILA to your service users. 

TILA application lodgement 

You need to lodge TILA applications through the Services Australia PRODA Business Hub(Opens in a new tab/window). The process for lodging a TILA application may differ in each state and territory.  

You can contact the relevant child protection authority in your state or territory. They can help you with the process for accessing the PRODA Business Hub and how to lodge an application. 

Application reminders and return of unspent funds 

The following resources outline simple steps and key reminders to assist you with the application process and returning unspent TILA funds to DSS: