2019 review of the NDIS Act and the new NDIS Participant Service Guarantee

The Australian Government has promised to develop an NDIS Participant Service Guarantee to support positive participant experiences with the National Disability Insurance Scheme. 

The Guarantee will set new standards for the time it takes for key steps in the NDIS process. This means there will be shorter, agreed timeframes for people to receive a decision on whether they will be covered by the NDIS, for them to get an NDIS plan and to have their plan reviewed. A particular focus will be on children and those participants needing specialist disability accommodation and assistive technology. 

Read the 2019 review of the NDIS Act and the new NDIS Participant Service Guarantee. 

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DSS2543 | Permalink: www.dss.gov.au/node/2543