Crisis support for parenting and children

Important phone numbers, online help and resources for parents, carers and children.

Crisis and help lines

Lifeline Australia(Opens in a new tab/window)

Call 13 11 14, available 24 hours, 7 days a week

Providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services.

13 YARN(Opens in a new tab/window)

Call 13 92 76, available 24 hours, 7 days a week

A national crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter.

1800RESPECT(Opens in a new tab/window)

1800RESPECT is the national domestic, family and sexual violence counselling, information and support service. People experiencing or are at risk of experiencing domestic, family and sexual violence can contact 1800RESPECT for free and confidential support.

Call: 1800 737 732 – 24 hours, 7 days a week

Text: 0458 737 732 – 24 hours, 7 days a week

Online chat: see the 1800RESPECT(Opens in a new tab/window) website – 24 hours, 7 days a week

Video call: see the 1800RESPECT(Opens in a new tab/window) website – Monday to Friday, 9 am to 5 pm AEST except national public holidays. No appointment needed. 

Kids Helpline(Opens in a new tab/window)

Call 1800 511 800, available 24 hours, 7 days a week

If you are aged 5-25 years old, you can free call Kids Helpline for any reason. The service is free (even from a mobile) and confidential online.

headspace(Opens in a new tab/window)

Call 1800 650 890

Mental health support for young people. Offering phone, chat and online community support.

Beyond Blue(Opens in a new tab/window) 

Call 1300 22 4636, available 24 hours, 7 days a week

Support for anxiety, depression and suicide prevention. Providing mental health information or 24/7 qualified counselling support for anyone.

Suicide Call Back Service(Opens in a new tab/window)

Call 1300 659 467, available 24 hours, 7 days a week

Telephone counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues.

Breastfeeding Helpline(Opens in a new tab/window)

Call 1800 MUM 2 MUM (or 1800 686 268), available 24 hours, 7 days a week

Family Relationship Advice Line(Opens in a new tab/window)

Call 1800 050 321, available 8 am - 8 pm, Monday – Friday and 10 am - 4 pm, Saturday (except national public holidays).

Relationships Australia(Opens in a new tab/window)

Call 1300 364 277 for relationship support services for individuals, families and communities.

ForWhen(Opens in a new tab/window)

Call 1300 242 322, 9 am - 4.30 pm (AEST/AEDT), Monday - Friday

For new and expecting parents.

Healthdirect(Opens in a new tab/window)

Call 1800 022 222, available 24 hours, 7 days a week

Medicare Public Enquiries Line

Call 132 011, available 24 hours, 7 days a week

MensLine Australia(Opens in a new tab/window)

Call 1300 789 978, available 24 hours, 7 days a week

A free telephone and online counselling service offering support for Australian men. 

Poisons Information Centre

Call 131 126, available 24 hours, 7 days a week

Call this number if you think someone has taken an overdose, made an error with medicine or been poisoned. You can call from anywhere in Australia.

PANDA'S National Perinatal Mental Health Helpline(Opens in a new tab/window) 

Call 1300 726 306

9 am - 7:30 pm (AEST/AEDT), Monday – Friday
9 am - 4 pm (AEST/AEDT), Saturday and public holidays 

Pregnancy, Birth and Baby(Opens in a new tab/window)

Call 1800 882 436, available from 7am - midnight (AEST/AEDT), 7 days a week

SANE Australia Mental Health Helpline(Opens in a new tab/window)

Call 1800 187 263, available from 10 am - 8 pm (AEST/AEDT), Monday - Friday

QLife(Opens in a new tab/window)

Call 1800 184 527, available from 3 pm (AEST/AEDT) - midnight (AWST), 7 days a week

Carer Gateway(Opens in a new tab/window)

Call 1800 422 737, available from 8 am - 5 pm, Monday – Friday

Additional support

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