Enquiries and feedback form

You can use our online form to ask us a question or provide feedback.

To help us solve your enquiry, please tell us where you are located.

Your question

Please provide all relevant information to help us know how to best answer your question. This does not include giving us personal information about someone else without first getting their consent.

Important: You can submit an anonymous question. Please be aware we won’t be able to contact you if we need more information about your question. We also won’t be able to let you know the outcome.

Your contact details

Note: If you are under 18, your parent/guardian will need to consent to any individuals or organisations involved to disclose your personal information to our department for the purposes of us looking into your question. After you submit this form, we will contact your parent/guardian for their consent.

Parent/guardian details

If you are under the 18 years of age you will need to supply your parent/guardian details below.

Before you submit

The Department of Social Services is collecting information about you to assist in the effective management of your complaint as well as for training purposes. Our Privacy Policy has been prepared in accordance with the Australian Privacy Principles and contains information about how you can access and correct personal information held by the department about you. It also contains information about how you can complain about a breach of the Australian Privacy Principles and how we will deal with such a complaint. Please read our:

If you would like a copy of this information, please print BEFORE you submit the form.

DSS2650 | Permalink: www.dss.gov.au/node/2650