National Disability Abuse and Neglect Hotline
About the hotline
The National Disability Abuse and Neglect Hotline is a free, independent and confidential service. You can call the hotline to report abuse and neglect of people with disability in Commonwealth, State and Territory funded disability services.
Anyone can contact the hotline including:
- family members
- friends
- service providers
- people with disability.
The hotline is not a complaints resolution service or an individual advocacy service.
Hotline staff work with callers to find appropriate ways of dealing with reports of abuse and neglect. Staff may refer reports to complaints handling mechanisms in the relevant state and territory. They may also refer to other complaints handling bodies such as the various Ombudsman, Anti-Discrimination Boards and the Complaints Resolution and Referral Service (CRRS).
Visit the National Disability Abuse and Neglect Hotline(Opens in a new tab/window) for more information.
Call 1800 880 052 to make a report to the Hotline.
The hotline is open Monday to Friday, 9 am to 7 pm AEST/AEDST. It is not open on Australian national public holidays.
The National Disability Abuse and Neglect Hotline is not an emergency hotline.
If you or someone else is immediate danger call Triple Zero (000)
Non-urgent emergency: 13 14 44 (Police Assistance Line)
The National Relay Service (NRS) can help you contact someone in the case of emergency if you're deaf or find it hard to hear or speak to hearing people on the phone.
1800 555 660 Monday to Friday, 8 am to 6 pm AEST (closed on public holidays)
TTY 1800 555 630. Fax 1800 555 690. SMS 0416 001 350.
Previous hotline data
Hotline data reports before 2020 are available on the National Library's Australian Government Web Archive(Opens in a new tab/window).