Staff training measure: implementation plan

To formally notify online wagering service providers of the requirement to implement the staff training measure of the National Framework within 6 months of 30 September 2022 (the formal notification date). 

Online wagering providers are required to implement the staff training measure, including the training of all existing staff by undertaking the initial micro-credential course by 30 March 2023, and then annually by undertaking the refresher course.

State and territory regulators will not consider exceptions to this requirement, and failure to meet these training schedules could result in disciplinary action by the relevant regulator.