Enhanced Income Management – Northern Territory
Enhanced Income Management is operating in the Northern Territory. Since 4 September 2023, participants on Income Management can choose to move to enhanced Income Management and newly eligible participants are placed on enhanced Income Management if they are eligible for one of the following measures:
- Voluntary enhanced Income Management measure – Participants who volunteer to go onto enhanced Income Management have 50 per cent of their income support payments income managed.
- Vulnerable Welfare Payment Recipient measure – This measure is aimed at helping vulnerable youth or at-risk individuals and their families to manage their income support and family assistance payments more effectively. Participants on the Vulnerable Welfare Payment Recipient measure have 50 per cent of their income support payments income managed.
- Child Protection measure – Child Protection operates in Queensland, Northern Territory, South Australia, Victoria, New South Wales and Western Australia. Child protection authorities can refer a person for Child Protection enhanced Income Management. Participants on the Child Protection measure have 70 per cent of their income support payments income managed.
- Supporting People at Risk measure – Currently the Supporting People at Risk measure is being used by the Northern Territory Registrar of the Banned Drinker Register for people needing help with alcohol abuse. People who are referred by the Registrar have 70 per cent of their income support payments income managed.
- Long Term Welfare Payment Recipient and Disengaged Youth measures – Participants in the Northern Territory who have been out of work or study for some time, go onto these measures and have 50 per cent of their income support payments income managed.
Participants use a SmartCard to access their enhanced Income Management account.
Participants who live in the Northern Territory can choose Traditional Credit Union (TCU) or Services Australia as their card issuer.
Resources
More Information
For more information on enhanced Income Management and SmartCard:
- visit servicesaustralia.gov.au/smartcard
- call the SmartCard eIM hotline on 1800 252 604
- call Traditional Credit Union on 1800 828 232
- see in-language audio files
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