Crisis and help lines
Other national support services
National Disability Abuse and Neglect Hotline(Opens in a new tab/window) – 1800 880 052
9 am to 9 pm weekdays
10 am to 4 pm weekends and public holidays
An Australia-wide telephone hotline for reporting abuse and neglect of people with disability
TIS – 13 14 50 / NRS – 1800 555 677
Translating and Interpreting Service(Opens in a new tab/window) (TIS) – 13 14 50
24 hours, 7 days a week
A free phone service to gain access to an interpreter in your own language.
MyAus App(Opens in a new tab/window)
In-language information about family, domestic and sexual violence laws and services.
eSafetyWomen(Opens in a new tab/window)
The eSafetyWomen resources aim to help women manage technology risks and abuse by giving women the tools they need to be confident when online.
1800 ELDERHelp(Opens in a new tab/window) – 1800 353 374
A free call phone number that connects callers with services in their state or territory for information and advice on elder abuse.
Keeping Women Safe in their Homes
A range of service providers across Australia assisting women and their children who have experienced family and domestic violence to remain in their homes, or a home of their choosing, when it is safe and appropriate to do so.
Services Australia Crisis and other help(Opens in a new tab/window)
Information on help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Legal services
Family Violence Law Help(Opens in a new tab/window)
Information about family and domestic violence and the law in Australia, and links to helpful references and support services.
Specialist Domestic Violence Units(Opens in a new tab/window)
Specialist Domestic Violence Units in each state and territory provide tailored legal assistance and other holistic support to women and children experiencing domestic violence. Organisations that operate specialist DVUs in each state and territory can be found on the Attorney-General’s Department(Opens in a new tab/window) website.
Health Justice Partnerships(Opens in a new tab/window)
Through Health Justice Partnerships (HJPs) operating in most Australian states and territories, lawyers and health professionals work together to assist women experiencing domestic violence. Lawyers work at hospitals and health centres to ensure women can access legal assistance in a safe location. They also train health professionals to recognise when women have legal problems related to domestic violence. Organisations who deliver HJPs can be found on the Attorney-General’s Department(Opens in a new tab/window) website.
Family Advocacy and Support Service(Opens in a new tab/window)
Each Australian state and territory have a Family Advocacy and Support Service (FASS). FASS combines free legal advice and support at court for people affected by domestic and family violence. You can find contact details for all FASS locations, and general information about domestic and family violence and the law, on the Family Violence Law Help(Opens in a new tab/window) website.
Community Legal Centres Australia(Opens in a new tab/window)
Community Legal Centres are independent, not-for-profit community organisations that provide legal services to the public. This link provides information about accessing support from Community Legal Centres in each state and territory.
Legal Aid(Opens in a new tab/window)
Legal Aid Centres in each state and territory provide legal assistance to socially and economically disadvantaged Australians. This fact sheet provides information about Legal Aid services available in each state and territory.
National Aboriginal and Torres Strait Islander Legal Services(Opens in a new tab/window) (NATSIL)
NATSIL are the national peak body for Aboriginal and Torres Strait Islander Legal Services. This link provides information about services available to provide legal assistance and advice to Aboriginal and Torres Strait Islander peoples.