Word list

This list explains what the bold words in this document mean.

Code of Conduct

A Code of Conduct is a set of rules about how everyone should behave. 

Complaint

When you make a complaint, you tell someone that something:

• has gone wrong
• isn’t working well.

Culture

Your culture is:

• the way you live
• what you believe
• how you think or act now because of how you grew up.

Employer

An employer is a person who hires people to work for them. 

Rights

Rights are rules about how people must treat you fairly and equally.