Questions about DES providers

What happens when you meet your DES provider?

When you meet your DES provider, they will:

• talk to you about their services 
• explain how they can help you.

A DES provider will also ask about your life and what you want to do.

For example, they will ask:

• what work you want to do
• what skills you have
• if you want to do more training.

You will need to share personal information with your DES provider. 

For example, information about your:

• health
• education
• work experience. 

You can find out more in our section below: Questions about sharing your personal information.

How will your DES provider support you? 

Your DES provider will support you to:

• get ready for a job
• find a job.

They will talk to employers for you. 

An employer is a person who hires people to work for them. 

After you get a job, your DES provider will support you to keep it.

DES providers must support you in a way that: 

• makes you feel safe 
• helps you feel like you belong. 

DES providers must also respect your culture.

Your culture is:

• the way you live
• what you believe
• how you think or act now because of how you grew up.

You can visit the JobAccess website to learn more about how a DES provider can support you. 

www.jobaccess.gov.au/people-with-disability/available-support/1631(Opens in a new tab/window)

What is a Job Plan?

Your DES provider will work with you to create a Job Plan.

Your Job Plan will explain what you both agree to do. 

When you create your Job Plan, you should think about:

• what you need

• how much you can work.

When you create your Job Plan, you should also think about:

• your skills and experience

• what transport you would use to get to work

• what might affect your ability to work

• if you need time to care for your family.

Can you choose your own DES provider? 

You can choose a DES provider that is right for you.

You can use the JobAccess website to find a DES provider.

www.jobaccess.gov.au/find-a-provider(Opens in a new tab/window)

You can search for DES providers by:

• location
• name
• service type.

If you don’t choose a DES provider, one will be chosen for you.