Contact the department

National office

71 Athllon Drive
Greenway ACT 2900

GPO Box 9820
Canberra ACT 2601

All locations can be contacted through the DSS Switchboard. You can call 1300 653 227 Monday to Friday (excluding National and ACT public holidays) during 8:30am - 5:00pm (AEDT). Call rates from landline and mobile providers may vary. Please check with your current service provider.

For International Callers: + 61 2 6146 0001

If you are Deaf or have a hearing or speech impairment, you can use the National Relay Service to contact any of DSS's listed phone numbers.

Email enquiries - enquiries@dss.gov.au

You can give us feedback on this website

Department of Social Services network

The DSS network comprises our state and territory offices located throughout Australia.

 

New South Wales / Australian Capital Territory
State office details Regional Offices

Sydney
Tower B - Levels 8 and 9
280 Elizabeth Street
Surry Hills, Sydney NSW 2010

GPO Box 9820
Sydney NSW 2001

Ph: 1300 653 227
(Call rates from landline and mobile providers may vary. Please check with your current service provider)

Canberra
Enid Lyons Building
71 Athllon Drive
Greenway ACT 2900

GPO Box 9820
Canberra ACT 2601

Aviation House
Levels 5, 6 and 7
16 Furzer Street
Phillip ACT 2606

GPO Box 9820
Canberra ACT 2601

Newcastle
C/o NDIS Charlestown 
Hilltop Plaza
324 Charlestown Road
Charlestown NSW 2290

Orange
Level 1
21-29 William Street
Orange NSW 2800

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Northern Territory
State office details Regional Offices

Jacana House
Level 3
39-41 Woods Street
Darwin NT 0800

GPO Box 9820
Darwin NT 0801

Ph: 1300 653 227
(Call rates from landline and mobile providers may vary. Please check with your current service provider)

There are no regional office locations in the Northern Territory.

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Queensland
State office details Regional Offices

Levels 3 and 4
100 Creek Street
Brisbane QLD 4000

PO Box 9820
Brisbane QLD 4000

Ph: 1300 653 227
(Call rates from landline and mobile providers may vary. Please check with your current service provider)

Townsville
Level 5
235 Stanley Street
Townsville QLD 4810

PO Box 2018
Townsville QLD 4810

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South Australia
State office details Regional Offices

Level 13
11 Waymouth Street
Adelaide SA 5000

GPO Box 9820
Adelaide SA 5001

Ph: 1300 653 227
(Call rates from landline and mobile providers may vary. Please check with your current service provider)

There are no regional office locations in South Australia

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Tasmania
State office details Regional Offices

Level 2
99 Bathurst Street
Hobart TAS 7001

GPO Box 9820
Hobart TAS 7001

Ph: 1300 653 227
(Call rates from landline and mobile providers may vary. Please check with your current service provider)

There are no regional office locations in Tasmania

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Victoria
State office details Regional Offices

Levels 10 and Part 11
180 Lonsdale Street
Melbourne VIC 3000

GPO Box 9820
Melbourne VIC 3001

Ph: 1300 653 227
(Call rates from landline and mobile providers may vary. Please check with your current service provider)

56 – 60 King Street
Bendigo VIC 3550

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Western Australia
State office details Regional Offices

Level 2
45 St Georges Terrace
Perth WA 6000

GPO Box 9820
Perth WA 6848

Ph: 1300 653 227
(Call rates from landline and mobile providers may vary. Please check with your current service provider)

There are no regional office locations in Western Australia

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