Support with appealing NDIS decisions
The National Disability Insurance Scheme (NDIS) Appeals Program helps people seeking an external review of most National Disability Insurance Agency decisions.
The NDIS Appeals Program helps people with disability, and other people affected by reviewable decisions of the National Disability Insurance Agency (NDIA). It helps people to access support when seeking a decision review through the Administrative Review Tribunal (ART).
The NDIS Appeals Program is funded under our Disability and Carers Outcome.
Read the Operational Guidelines for more information on NDIS Appeals.
To access the NDIS Appeals Program, an individual must have completed an NDIA internal review process and received an outcome.
Once an internal review has been completed, individuals can access the NDIS Appeals Program to get help with undertaking an external review at the ART. Visit the ART website to learn more about the external review.
An application for an ART review must be made within 28 days of receiving the NDIA internal decision.
The NDIS Appeals Program helps:
NDIS Appeals Program supports are free of charge. Support persons are also National Disability Advocacy Program (NDAP) disability advocates. They are available in every state and territory.
An NDIS Appeals Program advocate can help by:
While the focus of the NDIS Appeals Program is advocacy support, individuals can also access legal services through the Legal Aid Commission in their state or territory.
Legal Aid Commissions in the relevant state or territory assess applications and determine eligibility for funding for legal services. You will need the following documents, to apply for funding for legal services by email or post:
There is a 30-day processing period for assessments.
Read more about what to do if you disagree with a National Disability Insurance Agency (NDIA) decision?
Find support services for people with disability in your state or territory.
Advocacy WA
Phone: 08 9721 6444
Email: admin@advocacywa.org.au
Kin Advocacy
Phone: 1800 659 921
Email: admin@kinadvocacy.org.au
Midland Information, Debt and Legal Advocacy Service
Phone: 08 9250 2123
Email: admin@midlas.org.au
People With Disabilities Western Australia
Phone: 08 9420 7279
Email: info@pwdwa.org
Sussex Street Community Law Service
Phone: 08 6253 9500
Email: sscls@sscls.asn.au
Darwin Community Legal Service
Phone: 1800 812 953
Email: info@dcls.org.au
Disability Advocacy Service
Phone: 08 8953 1422
Email: admin@das.org.au
Ngaanyatjarra Pitjantjatjara Yankunytjatjara Women's Council
Phone: 08 8958 2345
Email: enquiries@npywc.org.au
Northern Territory Legal Aid
Phone: 1800 019 343
Email: info@legalaid.nt.gov.au
Advocacy for Disability Access and Inclusion
Phone: 1800 857 464
Email: information@advocacyfordisability.org.au
Brain Injury SA
Phone: 08 8217 7600
Email: info@braininjurysa.org.au
Disability Advocacy and Complaints Service of South Australia Inc
Phone: 08 7122 6030
Email: admin@dacssa.org.au
Disability Rights Advocacy Service
Phone: 08 8351 9500
Email: admin@dras.com.au
Ngaanyatjarra Pitjantjatjara Yankunytjatjara Women's Council
Phone: 08 8958 2345
Email: enquiries@npywc.org.au
Legal Services Commission of South Australia
Phone: 1300 366 424
People with Disability Australia
Phone: 1800 422 015
Email: pwd@pwd.org.au
Queensland Advocacy Incorporated
Phone: 1300 130 582
Email: qai@qai.org.au
Rights In Action
Phone: 07 4031 7377
Email: info@rightsinaction.org
Speaking Up For You
Phone: 07 3255 1244
Email: sufy@sufy.org.au
Legal Aid Queensland
Phone: 1300 651 188
Locations: Bundaberg, Caboolture, Cairns, Inala, Ipswich, Mackay, Maroochydore, Mount Isa, Rockhampton, Southport, Toowoomba, Townsville, Woodridge.
Regional Disability Advocacy Service
Phone: 1800 250 292
Email: admin@rdas.org.au
Disability Advocacy NSW
Phone: 1300 365 085
Email: newcastle@da.org.au
Illawarra Advocacy
Phone: 02 4229 4999
Email: admin@illawarraadvocacy.org.au
Intellectual Disability Rights Service
Phone: 02 9265 6350 or 1300 665 908
Email: arc@idrs.org.au
Multicultural Disability Advocacy Association of NSW
Phone: 02 9891 6400 or 1800 629 072
Email: mdaa@mdaa.org.au
Newell Advocacy
Phone: 02 6792 3195
Email: newell.narrabri@westnet.com.au
People with Disability Australia
Phone: 1800 422 015
Email: pwd@pwd.org.au
Self Advocacy Sydney
Phone: 02 9622 3005
Email: info@sasinc.com.au
Side By Side Advocacy
Phone: 02 9808 5500
Email: info@sidebysideadvocacy.org.au
Spinal Cord Injuries Australia
Phone: 1800 819 775
Email: office@scia.org.au
Sydney Region Aboriginal Corporation
Phone: 02 4722 3524
Email: info@srac.ngo
Synapse
Phone: 1800 673 074
Email: info@synapse.org.au
Legal Aid NSW
Phone: 1300 888 529
ACT Disability Aged and Carer Advocacy Service
Phone: 02 6242 5060
Email: adacas@adacas.org.au
Advocacy for Inclusion
Phone: 02 6257 4005
Email: info@advocacyforinclusion.org
Legal Aid ACT
Phone: 1300 654 314
Email: legalaid@legalaidact.org.au
Action for More Independence and Dignity in Accommodation
Phone: 03 9654 2103
Email: appeals@amida.org.au
Action on Disability within Ethnic Communities
Phone: 03 9480 7000
Email: info@adec.org.au
Association of Employees with Disability
Phone: 03 9639 4333
Email: noni.lord@aed.org.au
Regional Disability Advocacy Service
Phone: 1800 250 292
Email: admin@rdas.org.au
Disability Justice Australia
Phone: 1800 808 126
Email: info@dja.org.au
Gippsland Disability Advocacy
Phone: 03 5175 0444
Email: administration@gdai.org.au
Grampians disAbility Advocacy Association
Phone: 1800 552 272
Email: admin@grampiansadvocacy.org.au
Leadership Plus
Phone: 03 9489 2999
Email: admin@leadershipplus.com
Rights Information and Advocacy Centre
Phone: 03 5222 5499
Email: referrals@riac.org.au
Southwest Advocacy Association
Phone: 03 5561 4584
Email: admin@swadvocacy.com.au
Victorian Mental Illness Awareness Council
Phone: 03 9380 3900
Email: reception@vmiac.org.au
Villamanta Disability Rights Legal Service
Phone: 1800 014 111
Email: legal@villamanta.org.au
Advocacy Tasmania
Phone: 800 005 131
Email: helpline@yoursaytas.org
Legal Aid Commission of Tasmania
Phone: 1300 366 611
Alternatively, relevant NDIS Appeals services in your area can be found using the Disability Advocacy Finder at AskIzzy - NDIS Appeals search. When using the Finder, you can filter by postcode or suburb to find your nearest provider.
Department of Social Services
Disability and Carer Programs Group
Individual Disability Advocacy
GPO Box 9820
Canberra ACT 2601